Tour Group Leaders

Tour Group Leaders

Garden Monitor Volunteers can become Tour Group Leaders after completing a training program.  Tour Group Leaders are assigned to lead all types of tours offered at the Gardens, and share their personal knowledge with guests from all over the world; all in an intimate group setting.  Guests who participate in group tours are connected to the Garden in a lasting way.  Tour Group leaders are assigned to a regular Garden Monitor shift, and will likely give a tour during that shift.

If you enjoy public speaking and have an interest in the outdoors, you can help make a difference!

Duties

  • Greet guests visiting the Garden.
  • Help guests interpret the Garden map.
  • Learn as much as possible about the Garden and Japanese culture to help shape and provide a more meaningful visit for guests.
  • Answer questions about various aspects of the Garden, program, events, etc.
  • Maintain current knowledge of services and programs being offered at the Garden.
  • Help cross-promote present and future Garden activities.
  • Respond appropriately to guest concerns and bring all issues to the Volunteer Coordinator.
  • Lead two hour Guided Tour of the Gardens to small group (8-12 guests).

Qualifications

  • Ability to communicate in English to provide courteous, responsive service to guests and staff.
  • Interest and passion for the outdoors, gardening and/or the Japanese culture.
  • Ability to anticipate, solve and deal with a variety of problems/situations.
  • Positive and service-oriented attitude.
  • Ability to walk and stand for long periods of time.