Tour Group Leaders
Garden Monitor Volunteers can become Tour Group Leaders after completing a training program. Tour Group Leaders are assigned to lead all types of tours offered at the Gardens, and share their personal knowledge with guests from all over the world; all in an intimate group setting. Guests who participate in group tours are connected to the Garden in a lasting way. Tour Group leaders are assigned to a regular Garden Monitor shift, and will likely give a tour during that shift.
If you enjoy public speaking and have an interest in the outdoors, you can help make a difference!
Duties
- Greet guests visiting the Garden.
- Help guests interpret the Garden map.
- Learn as much as possible about the Garden and Japanese culture to help shape and provide a more meaningful visit for guests.
- Answer questions about various aspects of the Garden, program, events, etc.
- Maintain current knowledge of services and programs being offered at the Garden.
- Help cross-promote present and future Garden activities.
- Respond appropriately to guest concerns and bring all issues to the Volunteer Coordinator.
- Lead two hour Guided Tour of the Gardens to small group (8-12 guests).
Qualifications
- Ability to communicate in English to provide courteous, responsive service to guests and staff.
- Interest and passion for the outdoors, gardening and/or the Japanese culture.
- Ability to anticipate, solve and deal with a variety of problems/situations.
- Positive and service-oriented attitude.
- Ability to walk and stand for long periods of time.